Terms and Conditions of Our Services

One Year Limited Warranty

 

This One Year Limited Warranty applies and is limited as follows:


  

We warrant to you that our materials and workmanship will be free from material defects for a term of one year from the date of completion. For greater certainty, this warranty covers only material defects in our materials or workmanship and will not apply in the event of any damage or loss arising directly or indirectly, in whole or in part, from: (i) roof leaks; (ii) plugged roof vents; (iii) insulation near lower and upper roof vents being displaced by too much air flow creating light or bare patches in or around the vent locations (iv) faulty interior attic penetrations, including bathroom fan duct connections at base and roof connection; (v) bathroom fan ducts filled with water and or condensation (vi) bathroom fan malfunction (vii) not having the appropriate volume of air circulated to properly push exhaust from fan through the ductwork and out the roof vent (viii) any air leakage from house to attic space, any work performed or materials provided by a third party; (ix) if you have failed to follow our oral or written instructions regarding maintenance and care; (x) if the materials have been subjected to abuse, accident, act of god, abnormal environmental conditions or use contrary to our instructions; (xi if the materials have been repaired or altered by another person.

In the event of a valid warranty claim we shall, in our discretion, either: (i) perform such repairs or replacements as may be necessary to cure the defect; or (ii) credit or refund the sum necessary to repair or replace the defect to a maximum of the contract price. These remedies are the sole and exclusive remedies under this warranty and our entire liability for a breach of the limited warranty set out herein. Except for the warranties set forth above, we make no condition or warranty with respect to the materials and workmanship provided.



General Terms and Conditions

Liability: 


Advance Insulation Canada shall not be responsible for any damages, either before the commencement of or during the work described herein due to delays, transportation difficulties, priorities, strikes, accidents, war, act of God, fire, sudden rain, storms, windstorms, other casualty or theft or other causes beyond its control.


Advance Insulation Canada will exercise reasonable care when performing the work in accordance with industry standards. Advance Insulation Canada shall also not be held responsible for any water damage to the interior or exterior building or premises upon or in which such work is done; or any damage to said work cause by settlement, shifting, expansion, moving, warping, distortion, or failure of any structure, roof deck, walls, floors, ceilings, or foundations of said building.


Any surplus materials remaining after completion of this job shall remain property of Advance Insulation Canada and no credit is due to customer with respect to such excess material. 


The customer indemnifies and holds harmless Advance Insulation Canada and its employees, agents, authorized independent contractors and their subcontractors from any and all claims as to the identification, detection, abatement, encapsulation or removal of asbestos, lead-based products, mold or other hazardous substances inside or outside of the structure being improved. 


Customer shall provide clean water and necessary electricity.


Change orders: 


Any extra or additional work which is requested by the Customer or required due to the condition of the building or building code changes shall be performed only after a written change order, is signed by the customer on the Advance Insulation Canada’s change order form and delivered to Advance Insulation Canada by way of email or in person. A change order may increase or decrease the price, provided for more or less time to complete work, for more or less materials or labor and other clauses.


Work funded by insurance payments: 


In the event the work is to be funded from insurance proceeds, the insurance company and Advance Insulation Canada shall agree upon the total price. Customer authorizes the Advance Insulation Canada to negotiate directly with the insurance company. Customer authorizes the insurance company to pay Advance Insulation Canada directly for all work performed/provided for herein. If the insurer refuses to fund necessary work, Advance Insulation Canada may terminate the Agreement. 


Contractors required insurance: 


The Contractor shall comply with all laws relating to Worker’s Compensation Board in the Province of Alberta and shall carry Contractor’s General Liability Insurance during the progress of the work.


No Guarantee:


There shall be not any guarantees or liabilities of Advance Insulation Canada after the work is completed, except as provided in any written warranty provided by the Advance Insulation Canada.


Spray Foam: 


Customer accepts the responsibility of providing a workspace that is clean and free of debris which will be vacated absolutely before the application is initiated and for a minimum of 24 hours after the spray foam application has ceased. Advance Insulation Canada will apply the polyurethane foam to the desired surface; however, AIC is NOT responsible for any overspray on any surface, tools, materials, equipment, or other objects left in the area where foam application is meant to occur. All persons including, but not limited to, homeowners, inhabitants, tenants, guests, invitees, general contractors, subcontractors, inspectors, or anyone not wearing PPE (Personal Protection Equipment) is not permitted to access or inhabit the space for a minimum of 24 hours AFTER the application of spray foam. All SDS sheets are available at the customer's request as well as on our website.


 Advance Insulation Canada is not responsible for any injuries to any persons visiting, working, and or inhabiting the worksite during the spraying and 24 hours after.

 

Attic Insulation:


Please be advised that while working in confined attic spaces, damage to existing drywall on the ceilings below may occur. This is an unavoidable occurrence of working in attics over finished areas. If any damage is to arise from this work, AIC will provide a written quote to repair the damages. AIC is not to be held accountable for these damages, should they occur.


Payment Terms


Payment terms are NET 30 days. If an invoice has exceeded 40 days without prior arrangements being made, necessary action will be taken to ensure payment. 


Cancellation:


Advance Insulation Canada reserves the right to cancel this contract if, upon re-inspection of the job, Contractor determines that it cannot perform its obligations due to a structural problem with the home, because work required to complete the job was not included in the contract, or because insurance will not pay for the work.

Terms and Conditions of Using Our Website

  

Introduction


These Website Standard Terms and Conditions contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms and Conditions.


Intellectual Property Rights


Under these Terms, Advance Insulation Canada and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,


Restrictions


  • You are expressly and emphatically restricted from the following unless you have the permission of the website owner:
  • Publishing any Website material in any media;
  • Selling, sublicensing and/or otherwise commercializing any Website material;
  • Publicly performing and/or showing any Website material;
  • Using this Website in any way that is, or may be, damaging to this Website;
  • Using this Website in any way that impacts user access to this Website;
  • Using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
  • Using this Website to engage in any advertising or marketing;


No warranties


This Website is provided “as is,” with all faults, and Advance Insulation Canada makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.


Limitation of liability


In no event shall Advance Insulation Canada nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Advance Insulation Canada including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


Variation of Terms


Advance Insulation Canada is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.


Entire Agreement


These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Advance Insulation Canada and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

Privacy Policy

  

This privacy notice discloses the privacy practices for www.advanceinsulation.ca. This privacy notice applies solely to information collected by this website. It will notify you of the following:


1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing 


We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone ever.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information 


You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

· See what data we have about you, if any.

· Change/correct any data we have about you.

· Have us delete any data we have about you.

· Express any concern you have about our use of your data.


Security 


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 855-531-3626 or accounting@advanceinsulation.ca